Our Management Team
Introducing the Uptime Institute Leadership Team
Click on names to view biography and photo. For contact information, please click here.
Martin McCarthyChief Executive Officer
Martin McCarthyChief Executive Officer
Chief Executive Officer of Uptime Institute, a global independent technology research, analysis and professional services firm specializing in enterprise IT.
Kiran ShahChief Operating Officer
Kiran ShahChief Operating Officer
Kiran Shah serves as Chief Operating Officer of Uptime Institute. Previously, Shah was Global Head of Professional Services for 451 Research, as well as Chief Information Officer for The 451 Group.
Lisa CodyChief Financial Officer
Lisa CodyChief Financial Officer
Lisa Cody is Chief Financial Officer of Uptime Institute, a global independent technology research, analysis and professional services firm specializing in enterprise IT.
Mustapha LouniChief Business Officer
Mustapha LouniChief Business Officer
Mustapha Louni serves as the Chief Business Officer, responsible for Uptime global sales and marketing organizations along with current management and scope of IMEA and SAPAC regions.
Chris BrownChief Technical Officer
Chris BrownChief Technical Officer
Chris Brown serves as Chief Technical Officer of Uptime Institute. Brown currently oversees the organization’s global team of data center consultants and experts. He has over two decades of experience in critical facilities, including in the technical areas of capacity planning, retrofitting, new facilities design and leading management and operations teams.
Andy LawrenceExecutive Director of Research
Andy LawrenceExecutive Director of Research
Andy Lawrence is a founding member and the Executive Director of Research for Uptime Institute Intelligence, which analyzes and explains trends shaping the critical infrastructure industry. He has extensive experience analyzing developments in IT, emerging technologies, data centers and infrastructure, and advising companies on technical and business strategies.
Ali MoinuddinChief Corporate Development Officer
Ali MoinuddinChief Corporate Development Officer
Ali Moinuddin is the Chief Corporate Development Officer at Uptime Institute. With more than two decades of experience supporting high-growth companies, Moinuddin spearheads the organization’s commercial interests. Before joining Uptime Institute, he served as Chief Marketing Officer at Workshare.
Carolyn McKennaSenior Vice President, Global Head of Human Resources
Carolyn McKennaSenior Vice President, Global Head of Human Resources
Carolyn McKenna serves as the Senior Vice President, Global Head of Human Resources, where she oversees the full spectrum of HR functions, including talent acquisition, organizational development, employee relations, compensation, and benefits strategy. With over two decades of experience in human resources leadership, she is known for driving people-centered strategies that foster a strong, inclusive, and high-performing culture.
Kevin JarnotChief Information Officer
Kevin JarnotChief Information Officer
Kevin Jarnot, Chief Information Officer at Uptime Institute, leads global IT operations, vendor relations, and custom software development. With over 20 years of C-level experience, he brings deep technical expertise to drive innovation and ensure operational excellence, empowering the organization to meet future challenges.
Brenda SouthVice President, Communications
Brenda SouthVice President, Communications
Brenda South serves as Vice President of Communications at Uptime Institute. She is responsible for developing and executing marketing and communications strategies that support and enhance the organization’s business growth and brand awareness. South brings extensive marketing and public relations experience to Uptime Institute.
Sales Management Team
Rachid ArabiVice President, Europe & UK
Rachid ArabiVice President, Europe & UK
Rachid Arabi serves as the Vice President of Europe, where he oversees sales and business development strategies across the continent. In this role, he drives growth and ensures the highest level of support for the European data center industry, aiming to achieve superior standards and availability.
Tarik BahannissVice President, Africa
Tarik BahannissVice President, Africa
Tarik Bahanniss is the Vice President of Africa for Uptime Institute. His exceptional leadership abilities and deep understanding of the African market have enabled him to build strong partnerships and drive business growth across the continent.
Patrick ChanVice President, South Asia
Patrick ChanVice President, South Asia
Patrick Chan serves as the Vice President of South Asia at Uptime Institute. Based in Malaysia, he is responsible for all commercial and service delivery activities in the region.
Philip HuManaging Director, North Asia
Philip HuManaging Director, North Asia
Philip Hu is the Managing Director of North Asia at Uptime Institute, where he represents and leads the organization’s commercial interests in the region, including in China, Hong Kong, Japan, Korea, Philippines and Taiwan.
Saleh MalkawiVice President, Middle East, Turkey & Central Asia
Saleh MalkawiVice President, Middle East, Turkey & Central Asia
Saleh Malkawi is the Vice President for the Middle East, Turkey, and Central Asia at Uptime Institute, overseeing sales and business development to drive growth and elevate data center standards and availability. Malkawi’s leadership has fostered strong partnerships and driven business success.
Mozart MelloManaging Director, Latin America
Mozart MelloManaging Director, Latin America
Mozart Mello serves as the Managing Director of Latin America at Uptime Institute. In this role, Mello represents and leads the organization’s commercial interests in Brazil.
Jeff WoodVice President, North America
Jeff WoodVice President, North America
Jeff Wood is the Vice President of Sales for North America, bringing over 20 years of executive experience in the mission-critical technology sector. He specializes in developing and executing high-impact sales and marketing strategies, driving business growth, and fostering strong client relationships.
Matthew HawkinsDirector, Uptime Education
Matthew HawkinsDirector, Uptime Education
Matthew Hawkins, Director, Uptime Education, leads global initiatives to expand technical education for digital infrastructure. Previously with CNet Training—now part of Uptime Education—he has shaped industry-leading programs, defining career pathways, elevating education standards, & strengthening the workforce to meet global demand.